End-to-End Process Work Flow

1. In the Integration menu, click the Data Channel tab and then click Phone channel.
2. In Phone Channel, Click Android SDK.
3. On the Android SDK page, click the Download SDK tab and download the SDK.
4. Once the android zip file is downloaded, integrate it with your application.
   Note: To integrate SDK view Developer guide.

1. In the Data, click the Events tab.
2. Then Create New event/activity, which the customer performs on a channel using the application.
3. In the Experiences, Create New trigger and define trigger by customers activity.
4. In the Experiences, create the experience and Define Action for the event.
   There are different types of actions to be displayed on the customer's device e.g., Banner, Alert, Full Screen, Push notification, and many more.
   Note: Here we are showing experience with Banner Action as an example.

5. After the action is defined for the event, either Publish or Save as Template.
   Note: Save as Template experience can be seen and used from Template Gallery.

Configures the template and publishes the experience to deliver it to the customer on the application.

1. In Template Gallery select the template to Configure and publish.
   Note: Template with icon indicates that the template requires Event Mapping configuration.
2. Define an Action type if required.
   Note: You can define more than one action type.

To check if your application is receiving an experience,

1. Open the application on your phone and perform the action to initiate the triggering event, you should see the banner action delivered to your application.