Viewing Scheduled Experience Overview
Scheduled Experience Overview gives us a summary of metrics related to scheduled experiences over a selected time range.
This section describes:
Scheduled Experiences Overview
Downloading the Metrics
Scheduled Experience Overview
To view the scheduled experience overview,
- Click Insights menu.
- In the Insights menu, click the Scheduled Experiences tab.
Scheduled Experiences Overview page displays the active scheduled experience metrics for the past seven days.
- Click the Time Range selector located in the top right corner of the page.
The metrics are displayed as per the selected time range.
Note:
- All the fields in the are sortable.
The table given below describes different fields present on the Scheduled Experience Overview page.
| Field | Description |
|---|---|
| Experience Name | Displays the name of the Experience. Note: Click the experience Name, the analytics detail page for that experience is displayed. |
| Type | Displays an icon-based representation of the action type used for that experience such as “Banner”, “Alert”, “Fullscreen”, “Raw”, “SMS”, “App Box”, “Push”, “Rest API”, “Script”. Note: Hover over the icon to view the name of the action type. |
| Status | Displays the status of the experience. |
| Targeted | Displays the total number of qualified users for that experience. |
| Sent | Displays the total number of actions sent to customers (Excluding control group customers) |
| Reached | Displays the total number of actions that reached the customer's device. |
| Last Updated | Displays the date and time when the experience was last updated and the name of the user who made the last update. |
Downloading Metrics
To download the overview metrics of scheduled experience follow the steps given below:
- In Insights, click the Scheduled Experiences tab to download the metrics.
- Click the Download
icon in the upper right corner of that page.
A CSV file is downloaded for that respective metrics.
The downloaded file contains similar metrics shown on that respective page. The filename contains the timestamp of the download initiation in name_yyyy-mm-dd HH mm AM/PM format. e.g., campaignMetrics_2021-06-11248PM
Updated 9 months ago