Deleting User Data

Resetting the system deletes only the events and user profile data from your account. The definitions of dynamic segments, triggers, interactions, journeys, and content are not deleted.

  1. In the Admin menu, click the Delete User Data tab.
    The System Reset screen appears.
  2. Click Delete User Data. A warning message appears. Click Yes.
  3. After you request to delete the data, click Check Deletion Status to check the status.
    The system displays the deletion status.