---
updatedAt: 2025-06-05T05:25:42.000Z
agentTools:
  projectIndex: https://docs.zineone.com/llms.txt
---

# Deleting the Users

This section describes the procedure to delete, activate, and deactivate an existing user.

* [Deleting an existing user](https://docs.zineone.com/docs/modify-and-delete-users#deleting-an-existing-user)
* [Deactivating an existing user](https://docs.zineone.com/docs/modify-and-delete-users#deactivating-an-existing-user)

## Deleting an Existing User

To delete an existing user, follow the steps given below:

1. In the **Admin** menu, click the **Portal Users** tab.
2. Click the name of the user whose account needs to be deleted.
3. In the **Activate User** field, click **Delete User**.

<Image align="center" src="https://files.readme.io/c472060-Delete_user.png" />

4. A confirmation message will pop up. Click **Yes**.\
   The system permanently deletes the user.

<Image align="center" width="smart" src="https://files.readme.io/6c8aa97-deleting_user.png" />

## Deactivating an Existing User

To deactivate an existing user, follow the steps given below:

1. In the **Amin** menu, click the **Portal Users** tab.
2. Click <img src="https://files.readme.io/b6fa4c2-Elips.png" height="20px" width="20px" /> icon and then click **Deactivate**\
   The user's account will be deactivated and blocked.

![](https://files.readme.io/d4237a0-UserAudit.png "UserAudit.png")

> 📘 Note
>
> * The User Settings feature is only available to the Administrator.
>   * In the case of accidental deletion of administrator and password recovery, contact your *Session AI Cloud Administrator*.

4. To activate the deactivated account, repeat steps 1 and 2.
5. Click **Activate**.\
   The user has been Activated successfully.