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updatedAt: 2025-06-05T05:22:54.000Z
agentTools:
projectIndex: https://docs.zineone.com/llms.txt
---
# Configuring Geofence Location
Geofencing is a technology to create a virtual, location-specific boundary with a defined perimeter using Global Positioning System (GPS), Radio Frequency Identification (RFID), or even Bluetooth technology. It allows apps to trigger an event when a mobile device enters or leaves the established perimeter. It is used to trigger location-specific notifications to customers or track the time they spent within a geofence area. Using this page you can define a Geofence location with the provided latitude, longitude, and radius of the location.
A simple Geofence use case would be; if a mobile enters a certain perimeter around a restaurant, then the application triggers an event and provides offers or advertisements related to their favorite food or drinks.
To make sure your platform SDK tracks whenever a customer breaches the Geofence location that you defined in the Session AI platform, you should configure the SDK for Geolocation services. For more information, refer to the [iOS](https://docs.zineone.com/docs/ios-sdk#configuring-ios-sdk), [Android](https://docs.zineone.com/docs/android-sdk#configuring-android-sdk) and [HTML5](https://docs.zineone.com/docs/html5-sdk#html5-sdk-configuration) section.
## Adding a New Location Channel
This section describes the procedure to add a new Geofence Location channel.
1. In the **Integration** menu, click the **Data Channels** tab.
2. In the **Data Channels** screen, click the **Generic** tab.\
The list of Generic channels will be displayed on the screen.
3. Hover over the **Location** channel, click the **Edit** 
icon.\
The **Locations** screen displays all the added Geofence location channels (If added).
4. Click the **Add a Location** button from the upper-right corner.
The **Locations** screen displays the new channel settings.\
5\. Enter the following details:
* **Location Name**: Enter the appropriate name for a channel.
* **Description**: Enter the appropriate description.
* **Custom Attributes (Optional)**: Enter the appropriate attributes, if necessary.
* To get the **Latitude** and **Longitude** of your location. Click the **find from your address** link and follow the instruction.\
OR
* **Latitude** : Enter the appropriate latitude value.
* **Longitude** : Enter the appropriate longitude value.
* **Enclosed Radius** : Enter the appropriate radius value in meters.
6. Click **Save**.
The newly added geofence location appears in the list of locations.\
7\. On the **Locations** screen, set this configuration:
* **Track geofences within miles of the customer's current location** text box, enter the appropriate value in miles and click **Save**.
* To set the status of the location as **Active** or **Inactive**, from the list of added geofence locations, switch on or off the toggle. By default, the status of the newly created geofence is **Active** under the **Active** column.
> 📘 Note
>
> Ensure that the geofence locations are in the **Active** state. The system ignores the **Inactive** geofences while tracking for a customer's current location.
***
## Editing a Location Channel
To Edit or Delete an Existing Location Channel, follow the steps given below:
1. In the **Integration** menu, click the **Data Channels** tab.
2. In the **Data channel** screen, Click the **Generic** tab.\
The list of channels will be displayed on the screen.
3. Hover over **Locations**, click the **Edit** icon.\
The system displays all the configured geofence locations.
4. On the **Locations** screen, perform the following:
* To edit a location channel, click on the desired location channel and perform the desired changes.
* To delete a location channel, from the **Delete** column, click the **Delete** icon for the desired location.